“Patient-Focused Care: A Prescription to Reduce Health Care Costs,” a hearing held October 3, 2018 (witness statements available in .pdf format, video of the full hearing available at the site, running time 1 hour 33 minutes). Hearing begins at the 14:38 mark.
www.aging.senate.gov/hearings/patient-focused-care-a-prescription-to-reduce-health-care-costs