Resources for New Members

Welcome to the SSCC! This page will direct you to the resources you need to get starting using SSCC services. However, what those are will depend on whether you are an SSCC Member, an SSCC Member from the School of Education or a Lab User. In each of the sections below, look for the instructions that apply to your situation.

Get an Account

SSCC Members and Lab Users: If you don't have an account yet, request one online. Once it has been created, you'll then need to activate it:

Account activation for new Members

Account activation for new Lab Users

SSCC Members from SoE don't need a separate account; you'll use your regular SoE account. However, it will have to be set up to access SSCC services. Ask your department's primary technology support contact to do so.

Log In

Most of your computing will probably take place on Winstat, the SSCC's Windows Terminal Server farm. You'll get to it via the web, though SoE has its own URL to go with its own accounts:

Winstat web interface for Members and Lab Users

Winstat web interface for Members from SoE

Please take a moment to learn about Winstat before logging in:

Using Winstat

Using Winstat (For Members in the School of Education)

The SSCC also has computer labs in the Sewell Social Sciences Building.

If you are an SSCC Member and need more computing power, you may want to use our Linux computing cluster, Linstat. Most SSCC Members receive Linux accounts automatically. Members from SoE can request a Linux account by contacing the SSCC Help Desk.

Using Linstat

Learn More

The SSCC Knowledge Base should be your first resource for learning about the SSCC or statistical computing in general. Knowledge Base articles can teach how to use SSCC resources, like email or Condor. Articles on statistical computing range from general introductions to Stata and SAS to specifics like bootstrapping and working with hierarchical data. Some especially good places to start are:

Welcome to the SSCC!

Welcome to the SSCC! (For Members in the School of Education)

Welcome to the SSCC! (For Lab Users)

SSCC Services

SSCC Handbook (Mostly applies to members outside SoE)

Get Help

For help with account issues such as passwords, SSCC Members and Lab Users should contact the SSCC Help Desk. However, Members from SoE should get in touch with their department's primary technology support contact. (Only SoE staff can modify SoE accounts, not SSCC staff.)

For help with statistical software, all SSCC users should feel free to contact the SSCC Help Desk. This could be anything from "Why is my Stata program crashing?" to "How do I do X in SPSS?" to "What computing tools should I use to for my project?"

For help with personal computers, SSCC Members should go to the SSCC Help Desk, while Members from SoE should go to their department's primary technology support contact (including problems connecting to Winstat). Lab Users should go SSCC Help Desk if they're having trouble connecting to Winstat, but for general PC support they'll need to go to DoIT or other outside sources.