This page contains lists of Windows and Linux software that SSCC supports. For each of the software products appearing on the list, we indicate the level of support we can offer. These levels are to be interpreted as follows:
Full support
SSCC staff will explore all known resources in attempting to provide users with answers to questions they may have on the product or to fix a problem that occurs when using it. The search for an answer will have a high priority although there can be no assurance that a solution will always be found.
In order for software to fall in this category:
- There must be a high level of expertise among SSCC staff on the software.
- The software must be either commercially available with a reliable technical support service from the vendor or the software must be Public Domain software that is widely distributed and has sources of support such as electronic mail lists and web pages.
- It must be heavily used software by SSCC members.
Note that support for Public Domain software can never be as reliable as that for commercial software.
Limited support
SSCC staff will make reasonable efforts to answer questions or resolve problems with the product. However, if more extensive research proves necessary, it will take on a secondary priority.
In order for software to fall in this category:
- There must be at least a limited level of expertise among SSCC staff on the software.
- The software must be either commercially available (not necessarily with a reliable technical support service) or the software must be Public Domain software that is widely distributed and has sources of support such as electronic mailing lists and web pages.
Minimal support
The product is made available to users but computing staff cannot do much other than reasonably assure its basic functioning. If problems arise or there are questions on its use which cannot be resolved immediately, little more can be undertaken than making recourse to available documentation sources.
This category is reserved for noncommercial software, commercial software that is no longer renewed but kept installed until future operating system upgrades causes it to fail, software for which there is little user demand, and software for which there is no expertise among SSCC staff.
If a software product does not appear on the list, then the software is unsupported and no help can be provided for it by SSCC staff.
Note, that some software was assigned to the "Limited" support level rather than the "Full" support level because the software itself and/or the software's technical support is of a lower quality than comparable software.
Also, note that providing support means technical computing support. We do not provide methodological advice on statistical software about which analysis is appropriate and nor do we assist in interpreting results.
Users should always address questions on these products to SSCC Help Desk. The Help Desk will guarantee that any support issue brought to its attention will be handled, according to the level of support designated for the product, by the most appropriate computing staff member, and that the user will be kept informed as processing continues and/or is concluded. The Help Desk can make no guarantee at all for dealing with any request which is not passed through the Help Desk.
This list certainly can be modified as circumstances warrant, particularly when trends show that particular products are becoming more, or less important within the agencies the SSCC supports. It should be clear that additions to the list and increased support levels need be balanced with removals or reduced support levels of other software. As well, most changes at the full and limited support levels will involve longer-term planning as they generally require significant lead times for staff training.
Supported Software List
The lists below represent the supported software for Windows Terminal Server, Lab Computers, and Linux. Unless otherwise listed, commands that are part of the operating system and widely used (like SSH and COMPRESS) are fully supported.
The software listed below is not always available on each computer. Users should use the soft command or the software web page to check software availability.
Winstat
| Software | Support Level |
|---|---|
| Access | Limited |
| Adobe Acrobat Professional | Minimal |
| Adobe Reader | Full |
| ArcGIS | Minimal |
| ATLAS.ti | Minimal |
| Dreamweaver | Limited |
| Endnote | Minimal |
| Excel | Limited |
| Ghostscript | Minimal |
| Ghostview | Minimal |
| Google Chrome | Limited |
| HLM | Limited |
| Internet Explorer | Full |
| IrfanView | Minimal |
| IZArc | Limited |
| Latent Gold | Minimal |
| Lisrel | Minimal |
| Mathematica | Minimal |
| Matlab | Limited |
| MiKTeX | Minimal |
| MLwiN | Minimal |
| MPlus | Minimal |
| NVivo | Limited |
| OpenBUGS | Minimal |
| Outlook | Limited |
| PowerPoint | Limited |
| R | Full |
| SAS | Full |
| Scientific Word | Minimal |
| SecureCRT | Full |
| SecureFX | Full |
| SmartDraw | Minimal |
| SPSS | Full |
| Stata | Full |
| Stat/Transfer | Full |
| Texmaker | Minimal |
| TextPad | Full |
| Thunderbird | Full |
| WinBUGS | Minimal |
| Word | Limited |
| XWin32 | Full |
Lab Computers
| Software | Support Level |
|---|---|
| Access | Limited |
| Adobe Acrobat Professional | Minimal |
| Adobe Design | Minimal |
| Adobe Illustrator | Minimal |
| Adobe Photoshop | Minimal |
| Adobe Reader | Full |
| Amos | Minimal |
| ArcGIS | Minimal |
| Dreamweaver | Limited |
| Excel | Limited |
| GeoDa | Minimal |
| Ghostscript | Minimal |
| Ghostview | Minimal |
| Google Chrome | Limited |
| HLM | Limited |
| ImgBurn | Minimal |
| InfraRecorder | Minimal |
| Internet Explorer | Full |
| IrfanView | Minimal |
| IZArc | Limited |
| Mathematica | Minimal |
| Matlab | Limited |
| MiKTeX | Minimal |
| Net Support School | Minimal |
| NVivo | Limited |
| Outlook | Limited |
| PowerPoint | Limited |
| R | Full |
| Scientific Word | Minimal |
| SecureCRT | Full |
| SecureFX | Full |
| SPSS | Full |
| Stata | Full |
| Stat/Transfer | Full |
| Texmaker | Minimal |
| TextPad | Full |
| VLC | Minimal |
| Word | Limited |
| XWin32 | Full |
Linux
| Software | Support Level |
|---|---|
| Adobe Reader | Full |
| AML | Minimal |
| BUGS | Minimal |
| C/C++ (gcc32/g++32) | Minimal |
| C/C++ (gcc/g++) | Minimal |
| ctm | Minimal |
| emacs | Limited |
| Fortran | Minimal |
| Fortran77 | Minimal |
| Ghostscript | Minimal |
| Ghostview | Minimal |
| HLM | Limited |
| latex | Minimal |
| LyX | Minimal |
| Matlab | Limited |
| Octave | Minimal |
| OpenBUGS | Minimal |
| Pine | Full |
| R | Full |
| SAS | Full |
| SFTP | Full |
| SPSS | Full |
| Stata | Full |
| Stat/Transfer | Full |
| tex | Minimal |
| tpu | Limited |
RSS |