“Consumer Engagement in the Aged Care Reform Process” (December 2011, .pdf and Microsoft Word format, 194p.). The report is linked from an Australian Department of Health and Ageing news release: “New Alzheimer’s Australia Report Shows Aged Care System is Failing Dementia Sufferers and their Families” (Apr. 9, 2012, HTML and .pdf format, 2p.).
www.health.gov.au/internet/ministers/publishing.nsf/Content/mr-yr12-mb-mb027.htm
Link to full text is at the bottom of the page.